SysInternals is probably the one set of tools that every Windows support person knows about. It is a collection of fantastic utilities that allows you to troubleshoot just about any problem under windows. It is so good that Microsoft decided to buy the company right out and I have to admit that they’ve done a very good job in maintaining them and making them available for free. Recently they’ve gone one step further and added the ability to run the utils via the network without having to download them. This is good news for anyone using a recovery boot CD (like BART or something similar). All you need to do now is open windows explorer and go to \\live.sysinternals.com\ to get live access to the latest version of SysInternal tools. Ofcourse there is also the standard bundle that gives you a copy of all the utils in one easy zip file.